At Two Front, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you use our services.
1. Information We Collect
We collect the following types of personal and dental information:
Personal Information: Name, email, phone number, date of birth.
Dental Information: Past treatments, diagnoses, x-rays, and other dental records provided by your dentist and dental office.
2. How We Collect Information
We collect your information in two ways:
Directly from you: When you sign up for our services using the sign-up form.
From your dentist or referring dental office: Your dentist may share dental records with us that are relevant to providing orthodontic care.
3. Purpose of Data Collection
We collect and use your data exclusively for the following purpose:
Orthodontic Diagnosis & Treatment Recommendations: We use your personal and dental information to provide an accurate orthodontic diagnosis and recommend treatment options when needed.
4. Use of Cookies and Tracking Technologies
While we do not currently use cookies or other tracking technologies, Two Front reserves the right to implement Pixels for tracking purposes in the future.
5. Data Sharing
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the stated categories in this privacy policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Legal Bases for Processing Data
We collect and process your data based on the following legal grounds: your explicit consent, the necessity of the data to provide the services you request, or our legitimate interest in improving our services.
7. International Data Transfers
Your information may be transferred to and processed in countries other than the one in which you reside. We ensure that appropriate safeguards are in place to protect your personal data when such transfers occur, such as standard contractual clauses approved by the European Commission.
8. Data Security
We follow all regulations around HIPAA (Health Insurance Portability and Accountability Act) and are fully HIPAA compliant. We use encryption to protect personal information in transit and at rest, and we implement strict access controls to ensure that only authorized personnel can access your data.
9. Children's Privacy
Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete it.
10. Your Rights
You have the following rights regarding your data:
Access & Deletion: You can request access to or deletion of your records at any time by contacting us at care@mytwofront.com.
Opt-Out of Communications: If you wish to opt-out of any marketing communications, please email us at care@mytwofront.com.
11. Data Retention
We retain your data until you request its deletion. There are no differing retention periods for different types of data; all data is treated equally.
12. How to Make Complaints
If you have any concerns about how we handle your personal data, you can contact us at care@mytwofront.com. You also have the right to lodge a complaint with your local data protection authority.
13. Automated Decision-Making
We do not use automated decision-making processes that affect users.
14. How We Handle “Do Not Track” Signals
Our website does not respond to "Do Not Track" signals at this time.
15. Changes to This Policy
If we make significant changes to this Privacy Policy, we will notify you either through the email address you have provided to us or by placing a prominent notice on our website. Your continued use of our services after any changes indicates your acceptance of the new terms.
